You Don’t Have to Know Where to Start
Finding the right support can feel overwhelming, especially when you are not sure what kind of help you need or which service to call. Whether you are looking for support for yourself, concerned about someone you care about or simply trying to understand your options, we can help you find the right place to start.
What’s your story?
Sometimes the need that brings someone to Oaks is only part of the story. A person seeking mental health or addiction treatment may also be struggling with housing. Someone in recovery may need help finding stability in the community or emergency food assistance.
We look at the whole person to connect individuals and families with the care they need to move forward.
TAKE THE FIRST STEP
What to Expect When You Reach Out
Reaching out does not mean you are committing to a program or that you need to know exactly what to ask for.
When you contact Oaks, our team will listen to what is happening, gather some basic information and help point you toward the most appropriate next step.
Get Help
Need Help Right Now?
Call 911: You or someone else is in immediate danger or needs emergency medical attention.
Call or text the 988 Suicide & Crisis Lifeline: For 24/7 mental health, suicide or alcohol/drug use support.
Oaks Mental Health Urgent Care or Crisis Screening Services: Learn More
You are not alone
Helping Someone You Care About
Sometimes the first step is not for you.
You may be worried about your child, partner, parent, friend or another person in your life and unsure what to do next. We can help you understand available resources, what to consider and where to begin.
Help Someone I Care AboutLooking for Something Specific?
If you already have an idea of the kind of support you need, you can explore services by area.
Mental Health Urgent Care
Don’t go straight to an emergency room! Get immediate support when you’re experiencing a mental health crisis.
Addiction Services
Compassionate treatment and recovery support for individuals and families affected by substance use.
Mental Health Services
Care and support for children, adults and families facing mental health and emotional challenges.
Developmental Disabilities
Services that help individuals living with developmental disabilities achieve greater independence.
Community-Based Services
Support coordinating care, connecting to services, managing everyday needs, and accessing resources.
Housing and Homelessness
Supportive services for individuals and families experiencing homelessness or housing instability.
FAQ
Frequently Asked Questions
We know choosing care for a loved one is a big decision. Here are a few answers to help you feel confident and supported as you take the next step.
View All FAQsYou do not need to know the name of a program or service before reaching out. You can explore our services based on the type of support you need, including mental health, substance use, developmental disabilities and other community-based services. Â
We can help guide you toward services, resources or next steps that may be right for you. Call our Access Center at 1-800-963-3377 or contact us online to get started.
It depends on the program. Some Oaks services can be accessed directly, while others may require a referral or have specific eligibility requirements. Contact us our Accee Center online or call 1-800-963-3377 if you are unsure about a particular service.
Eligibility varies by program and may depend on factors such as age, location, level of need or other requirements. Each program page provides more information when applicable, and our team can help you understand your options. Call our Access Center 1-800-963-3377 or contact us online.
If you are referring someone to Oaks in a professional capacity, start by calling our Access Center at 1-800-963-3377 or contacting us online. Referral process can vary by program and we will guide you through next steps.Â
Be prepared to provide basic information about the individual, the reason for the referral and any relevant records or documentation that will help the Oaks team understand their needs.
Professional referrals may come from a school or school district, doctor’s office, hospital, government agency, social service organization, behavioral health provider or other community-based professional.
Everyone deserves access to care. In addition to a variety of commercial insurance plans, Medicare and NJ Medicaid (NJ FamilyCare), Oaks Integrated Care offers self-pay and sliding-scale fee options for eligible programs. We’re committed to helping individuals and families access services regardless of insurance status or ability to pay. Learn more.
Some Oaks programs offer telehealth or other virtual options. Availability depends on the service. Call our Access Center at 1-800-963-3377 or contact us online to learn what options are available.
Oaks provides services throughout New Jersey, with programs available in many communities and counties. Because not every service is offered at every location, we recommend finding the service you need first and reviewing its location information. View our locations.
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