Finding the right support can feel overwhelming, especially when you are not sure what kind of help you need or where to begin. We’re here to make the next step easier.
Explore answers to common questions about our services, accessing care, locations, giving and more. And if you still are not sure where to start, Ask Oaks can help guide you to services and resources.
Ask OaksGetting Started and Accessing Services
You do not need to know the name of a program or service before reaching out. You can explore our services based on the type of support you need, including mental health, substance use, developmental disabilities and other community-based services. Â
We can help guide you toward services, resources or next steps that may be right for you. Call our Access Center at 1-800-963-3377 or contact us online to get started.
It depends on the program. Some Oaks services can be accessed directly, while others may require a referral or have specific eligibility requirements. Contact us our Accee Center online or call 1-800-963-3377 if you are unsure about a particular service.
Eligibility varies by program and may depend on factors such as age, location, level of need or other requirements. Each program page provides more information when applicable, and our team can help you understand your options. Call our Access Center 1-800-963-3377 or contact us online.
If you are referring someone to Oaks in a professional capacity, start by calling our Access Center at 1-800-963-3377 or contacting us online. Referral process can vary by program and we will guide you through next steps.Â
Be prepared to provide basic information about the individual, the reason for the referral and any relevant records or documentation that will help the Oaks team understand their needs.
Professional referrals may come from a school or school district, doctor’s office, hospital, government agency, social service organization, behavioral health provider or other community-based professional.
Everyone deserves access to care. In addition to a variety of commercial insurance plans, Medicare and NJ Medicaid (NJ FamilyCare), Oaks Integrated Care offers self-pay and sliding-scale fee options for eligible programs. We’re committed to helping individuals and families access services regardless of insurance status or ability to pay. Learn more.
Some Oaks programs offer telehealth or other virtual options. Availability depends on the service. Call our Access Center at 1-800-963-3377 or contact us online to learn what options are available.
Oaks provides services throughout New Jersey, with programs available in many communities and counties. Because not every service is offered at every location, we recommend finding the service you need first and reviewing its location information. View our locations.
Crisis & Urgent Care Help
Oaks offers crisis and urgent mental health services that can help in many situations. The right place to start will depend on the person’s age, location and immediate needs.
Call or text the 988 Suicide & Crisis Lifeline:Â For 24/7 mental health, suicide or alcohol/drug use support.
Call 911:Â You or someone else is in immediate danger or needs emergency medical attention.
No. Mental Health Urgent Care, with locations in Cherry Hill and Vineland, is designed to provide timely support, and walk-ins are welcome during operating hours. Learn more.
Children’s Mobile Response provides 24/7 in-home crisis support for children and young adults in Camden County. Services are designed to help stabilize the immediate situation and support the child and family. This service can only be accessed through Perform Care. If Perform Care determines that your child should be evaluated for hospitalization, they will refer you to a local screening center.
Call 911:Â If your child is in immediate danger or needs emergency medical attention.
Call or text the 988 Suicide & Crisis Lifeline: For 24/7 mental health, suicide or alcohol/drug use support.
No. Mental health support is not only for emergencies. Oaks offers services that can help people experiencing anxiety, depression, trauma, stress, relationship difficulties and other challenges affecting everyday life. Learn more about mental health services.
Developmental Disability Services
Yes. Oaks provides services for individuals and families at different stages of life. Available programs and eligibility requirements vary based on age, level of need and funding source. Services include residential care, day program, family/caregiver support and more. Learn more.
The referral process depends on program and age. Children’s services may be accessed through New Jersey’s Children’s System of Care and PerformCare, while adult services are generally accessed through the New Jersey Division of Developmental Disabilities, or DDD. Learn more.
Turning 21 can bring a lot of questions about what comes next for the families of young adults living with a developmental disability.
Our team helps families navigate the transition from children’s services to adult developmental disability services, including day programs, supported living and 24/7 residential support. Our goal is to help make the process clearer, connect families with the right resources and support continuity of care as needs change. Learn more.
Children & Families
Children’s Mobile Response provides 24/7 in-home crisis support for children and young adults in Camden County. Services are designed to help stabilize the immediate situation and support the child and family. This service can only be accessed through Perform Care. If Perform Care determines that your child should be evaluated for hospitalization, they will refer you to a local screening center.
Call 911:Â If your child is in immediate danger or needs emergency medical attention.
Call or text the 988 Suicide & Crisis Lifeline: For 24/7 mental health, suicide or alcohol/drug use support.
Yes. Oaks offers a range of services that support children, young adults and families, including counseling, crisis services and community-based programs. The specific services available may depend on age, location and individual needs. Learn more about mental health services.
Yes. A person’s well-being is connected to the relationships and environment around them. Depending on the service, parents, caregivers and other family members may be involved in planning and support.
Helping Someone You Care About
You do not have to figure it out alone. Oaks can help you learn about available services, understand possible next steps and find resources that may help you support the person you care about. Learn more here.
Start with concern rather than judgment. Let them know what you have noticed, listen to what they are experiencing and remind them that support is available.
You can learn more here about getting help for someone you care about such as warning signs and how to start the conversation. You can also visit our Resource Center.
If there is an immediate safety concern, seek emergency or crisis assistance.
It can be difficult when someone you care about is not ready to seek support. You can learn more here about getting help for someone you care about such as warning signs and how to start the conversation. You can also visit our Resource Center.
If there is an immediate safety concern, seek emergency or crisis assistance.
Mental Health and Substance Use Services
No. Mental health support is not only for emergencies. Oaks offers services that can help people experiencing anxiety, depression, trauma, stress, relationship difficulties and other challenges affecting everyday life. Learn more about mental health services.
There may be a waitlist for outpatient services. Please call our Access Center at 1-800-963-3377 to learn more and discuss treatment options.
Yes. Oaks provides substance use and co-occurring services such as outpatient, detox and Medication-Assisted Treatment (MAT) designed to support individuals at different stages of recovery. Learn more about addiction services.
You will have access to a prescriber when enrolled in treatment programs for mental health or addiction that offer medication management. Learn more about how to get started.
No. Housing availability and eligibility vary. We can help qualified individuals understand available options such as supporting housing and provide additional resources. Learn more about housing and homelessness services.
Yes. Oaks provides integrated services for people experiencing both mental health and substance use challenges (co-occuring). Because these concerns often affect one another, addressing them together can be an important part of recovery.
Yes. Oaks offers a range of services that support children, young adults and families, including counseling, crisis services and community-based programs. The specific services available may depend on age, location and individual needs. Learn more about mental health services.
Oaks Food Pantries
The Oaks Food Pantries in Mt. Holly and Berlin, NJ welcome individuals and families experiencing food insecurity. You do not have to be an Oaks Integrated Care client to access the pantries. Any individual with a NJ residency can access the pantry once a week. Learn more about the food pantries.
Mt. Holly Food Pantry
770 Woodlane Road, Suite 16
Mt. Holly, NJ 08060
609-267-5928
HOURS: M-W: 10am-Noon; TH-F: 1-3PM
Berlin Food Pantry
128 Berlin-Cross Keys Road
Berlin, NJ 08009
(856) 210-1500
HOURS: M-W & F: 12-2PM; CLOSED THURSDAY
Learn more about the Oaks Food Pantries.
If you or your family need food or basic essentials, you are welcome to visit an Oaks Food Pantry in Mt. Holly or Berlin, NJ. Our pantries serve Oaks program participants and members of the surrounding community. Support may include*:Â
- Food items (canned goods, dry goods, meat, produce, dairy)
- Personal care/hygiene products
- Baby supplies (diapers, formula, etc.)
- Gently-used clothing
- Pet food
*Please note: availability changes based on supplies and donations.
Community members, businesses and organizations can help support the Oaks Food Pantries in Mt. Holly and Berlin through monetary donations, donation drives and community partnerships. Learn how you can help.
About Oaks
Oaks Integrated Care provides health and social services that help children, adults and families throughout New Jersey move toward greater health, independence and well-being. Learn more.
Our work includes mental health, substance use, developmental disability, crisis, housing and other community-based services. View all services or learn more about our organization.
No. Mental health is an important part of our work, but Oaks supports many different needs that can affect individuals, families and communities such as substance use, developmental disability, housing, food insecurity, community-based services and more. Learn more about our services.
Integrated care means looking at the whole person rather than one need in isolation. Mental health, substance use, physical health, housing, family support and other life circumstances can be connected. Oaks brings together services and community resources to help people access the support they need. Learn more.
Oaks serves children, adults and families throughout New Jersey. Individual programs may have specific requirements based on factors such as age, location or level of need. Learn more.
Yes. Oaks Integrated Care is a nonprofit organization committed to strengthening individuals, families and communities through health and social services. Learn more.
Ways to Give Back
There are many ways to help advance Oak’s mission, including making a donation, sponsoring an event, planned giving or participating in a donation drive. Learn more about ways to give back.
Oaks accepts in-kind donations for our food pantries such as food items, personal care products, baby items and gently-used clothing. There are also multiple opportunities to get involved in donation drives including Operation Fill-A-Backpack, Thanksgiving Food Drive and Holiday Gift Drive. Learn more.
Oaks works with community organizations, businesses, nonprofit providers, faith-based organizations, healthcare providers and other partners to strengthen services and address needs throughout the communities we serve.
Looking for ways to give back? Learn more about ways to to give back through a monetary donation, event sponsorship or by supporting a donation drive.
Looking for strategic partnership opportunities? We work alongside healthcare providers, educational institutions, community organizations and statewide partners who share our commitment to improving lives. Learn more.
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