Finding the right support can feel overwhelming, especially when you are not sure what kind of help you need or where to begin. We’re here to make the next step easier.
Explore answers to common questions about our services, accessing care, locations, giving and more. And if you still are not sure where to start, Ask Oaks can help guide you to services and resources.
Ask OaksGetting Started
You do not need to know the name of a program or service before reaching out. Start by telling us what is happening and what kind of support you are looking for. We can help guide you toward services, resources or next steps that may be right for you. Learn more.
You can explore our services based on the type of support you need, including mental health, substance use, developmental disabilities and other community-based services. If you are still not sure where to begin, Ask Oaks can help point you in the right direction.
Yes. Sometimes the hardest part is simply knowing where to begin. You can reach out even if you are unsure what service or program may be appropriate. Contact Us.
Ask Oaks is an AI Assistant designed as a guide to services, resources and next steps. You can use it to ask questions, learn more about Oaks programs and find information that may help you decide where to start.
Start with what you or someone you care about is experiencing rather than trying to identify a program name. You can explore Oaks services, contact us for guidance or use Ask Oaks — your guide to all services, resources and next steps.
Oaks offers crisis and urgent mental health services that can help in many situations. The right place to start will depend on the person’s age, location and immediate needs.
Call or text the 988 Suicide & Crisis Lifeline:Â For 24/7 mental health, suicide or alcohol/drug use support.
Call 911:Â You or someone else is in immediate danger or needs emergency medical attention.
Insurance and payment requirements vary by service. We accept Medicaid, Medicare, some private insurance and sliding scale fee based on income for those who are uninsured. Contact us for more information about coverage, payment options and any documentation that may be needed.
Crisis & Urgent Help
Oaks offers crisis and urgent mental health services that can help in many situations. The right place to start will depend on the person’s age, location and immediate needs.
Call or text the 988 Suicide & Crisis Lifeline:Â For 24/7 mental health, suicide or alcohol/drug use support.
Call 911:Â You or someone else is in immediate danger or needs emergency medical attention.
Children’s Mobile Response provides 24/7 in-home crisis support for children and young adults in Camden County. Services are designed to help stabilize the immediate situation and support the child and family.
No. Mental health support is not only for emergencies. Oaks offers services that can help people experiencing anxiety, depression, trauma, stress, relationship difficulties and other challenges affecting everyday life.
Finding & Accessing Services
Oaks provides health and social services for children, adults and families throughout New Jersey. Our services support a wide range of needs, including mental health, substance use, developmental disabilities, housing, crisis support and other challenges that can affect an individual or family’s well-being.
It depends on the program. Some Oaks services can be accessed directly, while others may require a referral or have specific eligibility requirements. Contact us if you are unsure about a particular service.
There may be a waitlist for outpatient services. Please call our Access Center at 1-800-963-3377 to learn more and discuss treatment options.
Eligibility varies by program and may depend on factors such as age, location, level of need or other requirements. Each program page provides more information when applicable, and our team can help you understand your options.
Insurance and payment requirements vary by service. We accept Medicaid, Medicare, some private insurance and sliding scale fee based on income for those who are uninsured. Contact us for more information about coverage, payment options and any documentation that may be needed.
Oaks provides services throughout New Jersey, with programs available in many communities and counties. Because not every service is offered at every location, we recommend finding the service you need first and reviewing its location information. View our locations.
Some Oaks programs offer telehealth or other virtual options. Availability depends on the service. Check the individual program page or contact Oaks to learn what options are available.
Many Oaks programs work with schools, government, healthcare providers, community organizations, nonprofit providers and other referral partners. Referral processes vary by program. Reach out for more information.
Children & Families
Children’s Mobile Response provides 24/7 in-home crisis support for children and young adults in Camden County. Services are designed to help stabilize the immediate situation and support the child and family.
Yes. Oaks offers a range of services that support children, young adults and families, including counseling, crisis services and community-based programs. The specific services available may depend on age, location and individual needs.
Yes. A person’s well-being is connected to the relationships and environment around them. Depending on the service, parents, caregivers and other family members may be involved in planning and support.
Helping Someone You Care About
Oaks offers crisis and urgent mental health services that can help in many situations. The right place to start will depend on the person’s age, location and immediate needs.
Call or text the 988 Suicide & Crisis Lifeline:Â For 24/7 mental health, suicide or alcohol/drug use support.
Call 911:Â You or someone else is in immediate danger or needs emergency medical attention.
Children’s Mobile Response provides 24/7 in-home crisis support for children and young adults in Camden County. Services are designed to help stabilize the immediate situation and support the child and family.
You do not have to figure it out alone. Oaks can help you learn about available services, understand possible next steps and find resources that may help you support the person you care about. Learn more here.
Start with concern rather than judgment. Let them know what you have noticed, listen to what they are experiencing and remind them that support is available.
You do not need to have all the answers. Helping someone connect with the right resource can be an important first step. View more resources.
It can be difficult when someone you care about is not ready to seek support. You can still learn about resources, understand warning signs and get guidance about possible next steps.
If there is an immediate safety concern, seek emergency or crisis assistance.
No. Mental health support is not only for emergencies. Oaks offers services that can help people experiencing anxiety, depression, trauma, stress, relationship difficulties and other challenges affecting everyday life.
Yes. Oaks provides integrated services for people experiencing both mental health and substance use challenges (co-occuring). Because these concerns often affect one another, addressing them together can be an important part of recovery.
Mental Health, Substance Use & Everyday Challenges
Oaks offers crisis and urgent mental health services that can help in many situations. The right place to start will depend on the person’s age, location and immediate needs.
Call or text the 988 Suicide & Crisis Lifeline:Â For 24/7 mental health, suicide or alcohol/drug use support.
Call 911:Â You or someone else is in immediate danger or needs emergency medical attention.
Insurance and payment requirements vary by service. We accept Medicaid, Medicare, some private insurance and sliding scale fee based on income for those who are uninsured. Contact us for more information about coverage, payment options and any documentation that may be needed.
Yes. Oaks offers a range of services that support children, young adults and families, including counseling, crisis services and community-based programs. The specific services available may depend on age, location and individual needs.
No. Mental health support is not only for emergencies. Oaks offers services that can help people experiencing anxiety, depression, trauma, stress, relationship difficulties and other challenges affecting everyday life.
Yes. Oaks provides substance use and co-occurring services such as outpatient, detox and Medication-Assisted Treatment (MAT) designed to support individuals at different stages of recovery. Learn more about addiction services.
Yes. Oaks provides integrated services for people experiencing both mental health and substance use challenges (co-occuring). Because these concerns often affect one another, addressing them together can be an important part of recovery.
You will have access to a prescriber when enrolled in treatment programs for mental health or addiction that offer medication management.
About Oaks
Oaks Integrated Care provides health and social services that help children, adults and families throughout New Jersey move toward greater health, independence and well-being. Learn more.
Our work includes mental health, substance use, developmental disability, crisis, housing and other community-based services. View all services.
No. Mental health is an important part of our work, but Oaks supports many different needs that can affect individuals, families and communities such as substance use, developmental disability, housing, food insecurity, community-based services and more. Learn more about our services.
Supporting Oaks & Our Communities
Visit the Resource Center
Expert insights and trusted information for individuals, families, caregivers, professionals, and community members.
Explore Resources
